Crotton Apple Rosse Marry tropical plant
Original price was: $120.00.$80.00Current price is: $80.00.
Crotton Apple Rosse Marry tropical plant + Free Phytosanitary Certificate ship by DHL
Shipping Policy
We are committed to providing our customers with the best possible shopping experience. This shipping policy explains how we handle shipping and delivery of our products.
- Shipping Rates
We offer various shipping options, such as standard and express shipping. Shipping rates vary depending on the destination and shipping method. The shipping rate will be displayed during the checkout process.
- Processing Time
We strive to process and ship orders as quickly as possible. Most orders are processed within 10-15 business days. Please note that processing time may be longer during peak periods or if the item is out of stock.
- Delivery Time
Delivery times vary depending on the destination. Shipping may take 4-7 business days. Please note that delivery time may be longer due to unforeseen circumstances, such as weather conditions or customs delays.
- International Shipping
We offer international shipping to certain locations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
- Tracking Information
We provide tracking information for all orders. You will receive a tracking number by email once your order has been shipped. You can use the tracking number to track your order on the carrier's website.
- Shipping Address
Please ensure that the shipping address you provide is correct and complete. We are not responsible for any delays or damages caused by an incorrect or incomplete shipping address.
- Delivery Attempts
The shipping carrier will make multiple delivery attempts if the recipient is not available to receive the package. If the package cannot be delivered after several attempts, it will be returned to us. We may charge additional shipping fees to resend the package.
- Damaged or Lost Packages
We are not responsible for any damages or losses caused by the shipping carrier. However, we will work with you to resolve any issues and file a claim with the shipping carrier if necessary.
If you have any questions or concerns about our shipping policy, please CONTACT US.
Refund Policy
OVERVIEW
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at anekahoya@gmail.com and send your item to: Jl P Sudirman I No.18 Tulungagung, East Java 66212, Indonesia
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
SHIPPING RETURNS
To return your product, you should mail your product to: Jl P Sudirman I No.18 Tulungagung, East Java 66212, Indonesia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
NEED HELP?
Contact us at anekahoya@gmail.com for questions related to refunds and returns.
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